Project №26-29HCD

Case Master AI UX Optimization

An AI-proctored case-interview practice platform needed a clearer, more actionable UX around timed assessment, integrity rules, scoring, and feedback. Delivering a documented UX assessment and a clickable redesign of roughly 12–15 screens.

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Case Master AI UX Optimization
Brief

Optimize the end-to-end UX of an AI-proctored case-interview practice platform so assessment, scoring, and feedback are clearer and more actionable.

Approach

Conducting a hands-on platform review and competitive/analog scan; building personas for candidates, career services, and administrators and an onboarding-to-repeat-attempt journey; running a heuristic/usability assessment and redesigning ~12–15 high-fidelity screens.

Outcome

A documented UX assessment and clickable redesign improving case discovery, timed interview execution, proctoring communication, and benchmarking against established frameworks.

12–15 screens
Redesigned high-fidelity
3 personas
Candidates · career services · admins
Existing SaaS
Redesign, not new concept