AI Knowledge Management Platform
A global venue technology firm needed to democratize AI access across daily heavy users and a large population of occasional users whose full-license provisioning was cost-prohibitive, while reducing confidentiality risk. Delivered an MVP SharePoint-integrated AI knowledge platform with LLM search and governance.
Back to archiveDemocratize AI access across daily heavy users and a much larger population of occasional users without full-license overhead — and without leaking confidential documents.
Designed a SharePoint-grounded RAG system with role-aware governance, prompt scaffolding, and a thin internal UI so the occasional user could get an answer without learning a new product.
MVP platform deployed inside the partner's tenant, with architecture documentation, prompt library, and a governance framework handed to their internal AI leadership.